CONTACT INFORMATION – CHERYL & MURRAY
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CUSTOMER SUPPORT
We're here to help! Our support team is available to assist you with any questions about orders, products, shipping, or returns.
📧 support@cherylandmurray.com
⏰ Monday – Friday: 9AM – 6PM EST
⏰ Saturday – Sunday: Closed
We typically respond within 24 hours during business days. During our Sample Sale and busy shopping periods, response times may be slightly longer. We appreciate your patience!
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
BUSINESS INFORMATION
🏢 Legal Business Name: Loli E Business
📍 Location: Canada
🌐 Website: cherylandmurray.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
INQUIRIES
General Questions
For general inquiries about our products, brand, or services:
📧 support@cherylandmurray.com
Order Support
For questions about your order, shipping, or tracking:
📧 support@cherylandmurray.com
Please include your order number in the subject line.
Returns & Exchanges
For return or exchange requests:
📧 support@cherylandmurray.com
Please include your order number and reason for return.
Press & Media
For media inquiries, collaborations, or press requests:
📧 support@cherylandmurray.com
Subject line: "Media Inquiry"
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
TRACK YOUR ORDER
You can track your order at any time using the tracking link provided in your shipping confirmation email.
🔗 cherylandmurray.com/pages/track-order
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
FREQUENTLY ASKED QUESTIONS
Before contacting us, you may find answers to common questions in our policies:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms of Service
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CONNECT WITH US
Stay updated on new arrivals, exclusive offers, and sample sale finds:
📸 Instagram: @cherylmurray.ca
👍 Facebook: Cheryl & Murray
Newsletter — Sign up to receive:
- Exclusive discounts
- Early access to sample sales
- Style inspiration
- New arrival announcements
➡ Subscribe at cherylandmurray.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
FEEDBACK
We value your feedback! Whether it's a compliment, suggestion, or concern, we want to hear from you.
📧 support@cherylandmurray.com
Subject line: "Feedback"
Your input helps us improve and serve you better.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Last Updated: March 7, 2026
